Moving Into An Aged Care

The process of moving into a residential aged care can be quite difficult. Anxiety, fear, guilt, feeling of loss or relief are just few of the emotions that some older people or their families could experience while making this decision. Whether you are looking for permanent or respite care, we are here to provide you with assistance to make you feel supported.

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Moving in and your resident agreement

Moving into aged care and understanding your resident agreement can be a stressful time.  We will always do our best to help make the transition as smooth as possible.

Here are some of the usual key steps involved in moving into Nanyima Care:

• Meet with us before your move-in day: It’s preferable to complete as much of the paperwork as possible before your move so that your move-in day can be just about you and helping you settle into your new home. It’s also important that you have time to read through all the documents, agreements and forms so that you don’t feel rushed in any way.
• Complete the Resident Agreement: If you’re able to come and meet with us before you move in, or alternatively on your move-in day, we will ask you to complete the Resident Agreement. The Resident Agreement is a legal document that outlines the terms of your residency, your rights and responsibilities and also those of Nanyima Care as your aged care provider. The Resident Agreement also details information relating to your financial obligations. It is important that you take the time to read and fully understand the Resident Agreement, including any schedules that form part of the Residential Agreement before you sign it. Our Administration Coordinator will be able to help you if you’re unsure about any of the terms of the Resident Agreement. You may also want to seek independent legal advice.
• Move-in: We will provide you with many of the furnishings you need including a bed, linen, bedside table, over-bed table, chair and cupboard space, however you may like to bring some of your own things to make it feel like home. In your Entry Pack, you’ll find a copy of our Welcome Home guide, which details everything you need to know about life at Nanyima Care. Your Entry Pack will also include a list of suggested items to bring with you into care as well as other useful information about preparing for your move.

FAQ’s about moving in and my resident agreement:

Managing your affairs when you move into a Residential Aged Care Facility

Correspondence with the Department of Human Services (DHS)
After you move into care, there may be some ongoing correspondence with the Department of Human Services about matters such as the Means-Tested Care Fee or other changes to your financial status.

You may prefer to appoint a nominee or someone who can act on your behalf in dealing with DHS. To appoint a nominee, please complete an Appointment of Nominee form, which is provided in your Entry Pack or from the Administration Office..

Personal preferences in the event of serious illness
You may wish to provide us with information about your personal preferences in the event of serious illness when you move in. You can do this formally via a Living Will or Advance Health Directive, which is a written statement of what health care you wish to have should you no longer be able to take part in decisions about your medical treatment. Please speak to a team member if you would like to communicate these preferences to the team.

Your Will
It is important to have a current will to ensure that your estate and funeral requirements are executed according to your wishes. It is also a good idea to inform your new aged care home of the details of the Executor of your will so that this person can be contacted if needed.

Checklist of people to notify of your move

Here are a number of people and organisations who may need to know that you have moved into care. Here’s a checklist to help you notify them:
☐ Your pension provider.
☐ Australian Tax Office.
☐ Medicare.
☐ Your medical insurance company. 
☐ Your superannuation company. 
☐ The RTA for your driver’s licence. 
☐ Your local post office.
☐ Your bank, building society or credit union.
☐ Your local office of the Australian Electoral Commission.
☐ Other aged care homes to which you may have applied.
☐ Family members. Friends and neighbours.
☐ Doctor and other health professionals.
☐ Your gardener or lawn mowing person.
☐ Your cleaner or other home help.
☐ Meals on Wheels and other community support services.

Support and additional resources to assist with a move into residential aged care

Some residents and their families find the move into care overwhelming and stressful, however, it’s important to also recognise that aged care can be the beginning of a very positive new chapter for many people. If you choose the right care home, your experience in aged care can be a time of great comfort, compassionate care, community and companionship and a place to enjoy a lifestyle that will bring meaning and joy to your days.

If you or your family are struggling with the decision about whether to transition into care and need immediate support to assist with stress or anxiety, please contact your GP or call Beyond Blue on 1300 224 636.

Some additional resources and support are also available

• The Australian Government’s My Aged Care website
• The Aged Care Guide website
• Aged Care 101
• Aged Care Online

We wish you luck with your journey and hope that you will consider inviting Nanyima Care to be a partner in your care. As always, if you need help navigating any part of your pathway into care, please call us on 07 49591575 to speak with one of our experienced Administration Coordinator.